Professional Bookmarks and Links

ITSM - Information Technology Service Management

• ITIL
The official ITIL (Information Technology Infrastructure Library) web site. The de facto world standard in IT Service Management processes.
 
• itSMF
Official web site for the ITIL users' groups around the world.
 
• InterProm USA bookstore
A good commercial web site where you can buy the ITIL books and CDs.