The Pink Elephant IT Service Management conference in Orlando was branded with the '007' theme.
• HDI - March 2003
A good conference organized by the HelpDesk Institute. It was held in Las Vegas.
• ITFMA - May 2003
The IT Financial Mgmt Association had a conference in Anaheim, with Activity-Based Costing and IT Chargeback as main themes. Click here to download my presentation.
• CompTIA - August 2003
The 'Breakaway' conference of CompTIA will be held in San Diego. I will present an ITIL mini-assessment.
• itSMF - September 2003
The main IT Service Management conference in the USA, this year in St. Louis, MO.
• HDI / ITIM - October 2003
The Infrastructure Management conference in New Orleans, organized by the HelpDesk Institute.